Gift Card

General Terms and Conditions of Sale and Use of the EDEN PARK Gift Card

Any purchase and/or use of the EDEN PARK Gift Card (hereinafter referred to as the "Gift Card") implies full and complete acceptance by the purchaser and/or holder of the Gift Card of all the provisions of these general terms and conditions of sale and use.

List of gift card stores

ANNECY

9 rue Sommeiller

74000 ANNECY

04 56 67 86 79
BACQUEVILLE

38 rue de l'Egalité

27440 BACQUEVILLE

02 32 48 73 88
BIARRITZ

2 rue Gambetta

64200 BIARRITZ

05 16 57 01 96
BORDEAUX

39-41 cours de l'intendance

33000 BORDEAUX

05 40 24 10 95
CHALON SUR SAÔNE

10 rue du Chatelet

71100 CHALON SUR SAÔNE

03 85 44 94 34
DEAUVILLE

rue Lucien Barrière

14800 DEAUVILLE

02 31 14 67 71
LILLE

7-9-11 rue de la Monnaie

59000 LILLE

03 28 36 53 90
LYON

6 rue Jean de Tournes

69002 LYON

04 78 37 09 96
MONTAUBAN

8 rue Fraîche

82000 MONTAUBAN

05 63 93 50 01
MONTPELLIER

16 rue Foch

34000 MONTPELLIER

04 67 02 76 66
NANCY

53 rue des Dominicains

54000 NANCY

03 83 38 89 36
NANTES

15 rue Rubens

44000 NANTES

02 40 08 00 08
PARIS Courcelles

192-194 rue de Courcelles

75017 Paris

01 46 22 62 10
PLEASURE

One Nation Shopping Center

78340 LES CLAYES SOUS BOIS

01 73 13 01 20
ROPPENHEIM

The style Outlets-L14-1, route de l'Europe

67480 ROPPENHEIM

03 69 24 01 01
SAINT-GERMAIN-EN-LAYE

12 Rue des Coches

78100 SAINT-GERMAIN-EN-LAYE

GRENOBLE

1 square du docteur Léon Martin

38000 GRENOBLE

04 57 13 50 38
ST LAURENT DU VAR

Nice Cap 3000 Shopping Center

06700 SAINT-LAURENT-DU-VAR

04 93 31 94 78
ST TROPEZ

91 rue du Général Allard

83990 SAINT-TROPEZ

04 98 12 60 50
TOULOUSE

10 rue Croix Baragnon

31000 TOULOUSE

05 61 25 23 20
TROYES

Mac Arthur Glen Center

35 voie Bois

10150 PONT SAINTE MARIE

05 61 25 23 20
BRIVE

7 rue Carnot

19100 BRIVE

05 55 17 94 76
ANGOULÊME

21 rue des postes

16000 ANGOULÊME

05 45 93 18 14
MIRAMAS

McArthurGlen Provence

Village de la Péronne

rue de la Quenouille

13140 MIRAMAS

04 42 55 92 51
VILLEFONTAINE

Shopping center THE VILLAGE

Parc du Couvent

38090 VILLEFONTAINE

04 75 26 82 65

ARTICLE 1 - Gift Card purchase terms and conditions

The Gift Card can be purchased in the EDEN PARK own-name stores listed above (hereinafter the "Gift Card Shops").

The Gift Card will be issued by Lflanker SAS with a capital of 441,888 euros, whose registered office is located at 10-12 rue de Mont Louis 75011 Paris, registered in the Paris Trade and Companies Register under number B 348 790 320 (hereinafter "Eden Park") and/or

The following are expressly excluded from the Gift Card Boutiques: franchises, multi-brands, corners in department stores and the website www.eden-park.fr(http://www.eden-park.fr.

ARTICLE 2 - Terms and conditions for loading the Gift Card

The amount to be credited to the Gift Card by the Customer when purchasing the Gift Card must be at least twenty (20) euros and at most one thousand (1000) euros.

ARTICLE 3 - Period of validity of the Gift Card

The Gift Card, which is not nominative, is valid for a period of one (1) year from its activation date, i.e. the date of purchase in the Gift Card Shop.

Eden Park reserves the right to cancel the issue of Gift Cards at any time, at its sole discretion. This decision will have no consequence on the Gift Cards currently being activated.

ARTICLE 4 - Terms of use of the Gift Card

The Gift Card can be used to pay for all purchases of products offered for sale in the Gift Card Shop.

The Gift Card cannot be used to purchase another Gift Card. The Gift Card can be used in one or more instalments until the amount credited to the Gift Card is used up, subject to its validity period. It cannot be refunded in full or in part.

The Gift Card is reloadable. Any purchase of a product for an amount greater than the amount credited to the Gift Card must be completed by another method of payment accepted in the Gift Card Shop.

The balance of the Gift Card can be consulted upon presentation of the card in the Gift Card Shop.

In the event of loss, theft, damage or expiration of the validity period, the Gift Card will not be returned, replaced, exchanged or refunded.

ARTICLE 5 - Exchange of products purchased with the Gift Card

Products purchased partially or totally with the Gift Card have the same exchange rights as products purchased with traditional means of payment.

ARTICLE 6 - Legal warranties of products

It is specified that the Customer may, if necessary, make a claim under the legal guarantee of conformity provided for in Articles "L.217-4 et seq. of the Consumer Code" or the guarantee of defects in the thing sold within the meaning of Articles 1641 et seq. of the Civil Code, with the seller guarantor, i.e. the company FLANKER, at 10-12, rue Mont Louis - 75011 Paris.

The company FLANKER is held responsible for the defects of conformity of the good with the contract under the conditions of the article "L.217-4 and following of the code of consumption" and for the hidden defects of the sold thing under the conditions envisaged in "articles 1641 and following of the civil code.

The Customer, when acting in legal guarantee of conformity and as detailed below:
- has a period of two years from delivery of the goods to act;

- may choose between repair or replacement of the good, subject to the cost conditions provided for in Article L 217-9 of the Consumer Code;
- is exempted from proving the existence of the lack of conformity of the goods during the twenty-four months following the delivery of the goods. This period is increased to twenty-four months from March 18, 2016, except for used goods.

The legal guarantee of conformity applies independently of any commercial guarantee that may have been granted.

The Customer may decide to implement the warranty against hidden defects of the thing sold within the meaning of Article 1641 of the Civil Code. In this case, the Customer can choose between the resolution of the sale or a reduction of the sale price in accordance with Article 1644 of the Civil Code.

6.1 Legal guarantee of conformity ("Article L.217-1 et seq. of the Consumer Code")

If the product ordered by the Customer has a conformity defect existing at the time of delivery, EDEN PARK undertakes to replace the product, within the limits of available stocks. If it is impossible to replace the product, EDEN PARK will reimburse the price after the product has been returned by the Customer.

"Article L.217-4 of the French Consumer Code: The seller delivers goods that conform to the contract and is responsible for any lack of conformity at the time of delivery. He is also responsible for defects in conformity resulting from the packaging, the assembly instructions or the installation, when the latter has been put at his charge by the contract or has been carried out under his responsibility.

Article L.217-5 of the Consumer Code: The good is in conformity with the contract :

1° if it is fit for the purpose usually expected of a similar good and, where appropriate :

- if it corresponds to the description given by the seller and has the qualities that he presented to the buyer in the form of a sample or model;

- if it has the qualities that a buyer can legitimately expect in view of the public statements made by the seller, by the producer or by his representative, particularly in advertising or labelling;

2° Or if it has the characteristics defined by mutual agreement between the parties or is suitable for any special use sought by the buyer, brought to the attention of the seller and accepted by the latter.

Article L.217-6 of the Consumer Code: The seller is not bound by the public statements of the producer or his representative if it is established that he did not know them and was not legitimately able to know them.

Article L.217-7 of the Consumer Code: Defects of conformity that appear within twenty-four months from the delivery of the goods are presumed to exist at the time of delivery, unless proven otherwise. For goods sold second-hand, this period is set at six months. The seller can fight this presumption if it is not compatible with the nature of the good or the claimed lack of conformity.

Article L.217-8 of the Consumer Code: The buyer is entitled to demand the conformity of the good to the contract. However, he cannot contest the conformity by invoking a defect that he knew or could not ignore when he contracted. The same applies when the defect originates in the materials he himself supplied.

Article L.217-9 of the Consumer Code: In case of lack of conformity, the buyer chooses between repairing or replacing the goods. However, the seller may not proceed according to the buyer's choice if this choice entails a cost that is clearly disproportionate to the other method, given the value of the goods or the importance of the defect. He is then required to proceed, unless impossible, according to the method not chosen by the buyer.

Article L.217-10 of the Consumer Code: If repair and replacement of the good are impossible, the buyer may return the good and have the price returned or keep the good and have part of the price returned.

The same faculty is open to him:

1° If the solution requested, proposed or agreed upon pursuant to Article L.217-9 cannot be implemented within one month of the buyer's complaint;

2° Or if this solution cannot be implemented without major inconvenience for the buyer, given the nature of the goods and the use he is seeking.

However, the sale cannot be cancelled if the lack of conformity is minor.

Article L.217-11 of the Consumer Code: The application of the provisions of articles L.217-9 and L.217-10 takes place without any cost for the buyer. These same provisions do not prevent the allocation of damages.

Article L.217-12 of the Consumer Code: The action resulting from the defect of conformity is prescribed by two years as from the delivery of the good. "

6.2 Warranty of hidden defects (articles 1641 to 1648 of the civil code)

In the event of hidden defects, EDEN PARK undertakes to reimburse the full price of the product, after the product has been returned by the Customer, or the price determined by an expert, if the Customer chooses to keep the product.

"Article 1641 of the Civil Code: The seller is bound by the warranty for hidden defects in the item sold which render it unfit for the purpose for which it was intended, or which so diminish this use that the buyer would not have acquired it, or would only have paid a lesser price for it, if he had known about them.

Article 1642 of the civil code: The seller is not bound by apparent defects of which the buyer could convince himself.

Article 1643 of the civil code: He is held of the hidden defects, even if he would not have known them, unless, in this case, he stipulated that he will not be obliged with any guarantee.

Article 1644 of the Civil Code: In the case of articles 1641 and 1643, the buyer has the choice of returning the thing and having the price returned, or keeping the thing and having part of the price returned.

Article 1645 of the Civil Code: If the seller knew of the defects of the thing, he is bound, in addition to the restitution of the price he received, to pay all damages to the buyer.

Article 1646 of the civil code: If the seller was unaware of the defects of the thing, he will be held only to the restitution of the price, and to refund to the purchaser the expenses caused by the sale.

Article 1647 of the Civil Code: If the thing which had defects has perished because of its bad quality, the loss is for the seller, who will be held towards the buyer to the restitution of the price and to the other compensations explained in the two preceding articles. But the loss that occurs by chance will be for the buyer's account.

Article 1648 paragraph1 of the Civil Code: The action resulting from redhibitory defects must be brought by the buyer within two years from the discovery of the defect

6.3 Terms of implementation

To avail himself of the guarantee applicable under the conditions mentioned above, the Customer must send an e-mail to the Customer Service: contact@eden-park.tm.frin which he/she shall describe the defect and/or the fault of the product. The Customer may also contact the Customer Service Department on 00 33 (0)1 55 90 44 00.

Upon receipt, the Customer will be informed of whether or not his or her warranty claim will be taken into account, as well as, if applicable, the terms and conditions of the possible coverage, in accordance with the conditions mentioned above.

Article 7- Applicable law - Disputes - Consumer Ombudsman

The present general conditions of sale and use of the Gift Card are governed by French law.

In the event of a disagreement arising, the Customer and Eden Park undertake to seek an amicable solution before taking any legal action. Any complaint by the Customer must be sent to Eden Park by e-mail to the following address: contact@eden-park.tm.fr. The said complaint must be substantiated and include all elements useful for its processing (and in particular the identity (surname, first names), contact details (postal and e-mail addresses) and the reference of the order, etc.).

In the event of an unresolved amicable complaint, the Customer has the possibility, for any purchase made in the Gift Card Shops, to have recourse to a consumer mediator, in accordance with articles L.612-1 to L.612-5 of the French Consumer Code, provided that the request is not manifestly unfounded or abusive and that it is made to the mediator less than one year after the written complaint submitted to Eden Park.

As Eden Park is a member of the French Federation of E-Commerce and Distance Selling (FEVAD), the Customer may send a request to the FEVAD Consumer Mediator

- either by post to BP 20015 75362 Paris Cedex 8,

- or by filling in the online form available on the website https://www.mediateurfevad.fr/.

In the absence of amicable resolution, the courts of common law will have exclusive jurisdiction.

Free delivery
from $200 USD purchase
Secure payment
via Paypal, Visa, Mastercard, Apple Pay
Returns under
30 days
Customer
service